As a public sector institution, we are dedicated to excellence and provision of high quality professional services to our customers. The values that will guide us in achieving our vision and mission are:

1. Quality Service: KeNHA is committed to delivery of the best quality services to customers and stakeholders at all times through regularly trained and dedicated staff.
2. Good Corporate Governance: KeNHA will embrace and practice good corporate governance. In this regard, we shall ensure that all our processes and procedures are marked by efficiency, effectiveness, transparency and integrity. KeNHA will strive to build and maintain the trust of the public and stakeholders.

3. Professionalism: KeNHA will in all its actions and interactions maintain ethical behavior, professional etiquette, honesty and timeliness.

4. Teamwork and Partnership: KeNHA shall foster a teamwork environment characterized by inter-departmental consultations, good working relations with other Government institutions, private sector, non-Government organisations and international bodies.

5. Equality and Fairness: KeNHA will ensure fairness, equality and equity in employment and service delivery.

6. Innovativeness: Innovativeness and creativity shall be the hallmark of KeNHA activities as we initiate and adapt to change.

7. Environmental Stewardship: KeNHA will develop, manage,rehabilitate and maintain national trunk roads taking into consideration environmental safeguards.